Course Overview:

In this foundational module, learners will gain an understanding of the importance of conducting proper investigation. They will also learn the process of gathering information and methods of documenting this information as valid documentary evidence which will be used later if the need arises for an internal inquiry or can be used during the Industrial Court case hearing.

Learners will also gain an understanding of the different styles or approach on investigating for the different type of misconducts. Learners will also gain exposure to the common mistakes made during an investigation and understand the risk involved when investigations are not done properly.

Course Objectives:

• Appreciate the need for proper understanding of the process of Investigation.
• Appreciate the need for proper documentation and documentary evidence.
• Appreciate the different types of investigation based on the misconduct.

Who Should Attend?

• HR/IR Managers
• Executives
• People Managers
• Investigating Officers

Course Prerequisites

There are no prerequisites for this course.

Course Content:

INTRODUCTION:
PRELIMINARY INVESTIGATION
INVESTIGATING ALLEGATIONS OF MISCONDUCT
Who, when & how to investigate.
How to record statements.
Collection & preservation of evidence & exhibits.
Suspension pending inquiry.

MODULE 1: ASSESSMENT OF MISCONDUCT
Assessment of misconduct and how to classify each misconduct.

MODULE 2: MANAGEMENT DECISION
In-depth discussion and analysis of the pros and cons of each option available to the
management.
Suspension pending inquiry.
How to manage the various responses / non-response from the accused employee.

MODULE 3: THE NEED FOR INVESTIGATION
Why it is necessary?
Its goals
Current Company Policies

MODULE 4: INQUIRY ROLE PLAYERS
Composition & qualification of panel members.
Who can be the prosecutor.
Common challenges in selecting role players.

MODULE 5: WITNESSES
Who can be called a witness.
Importance of getting the right witness(es).
Preparing witnesses for DI.

MODULE 6: EVIDENCE
Types of evidence.
Tendering and marking of evidence.

MODULE 7: BURDEN OF PROOF STANDARD OF PROOF

MODULE 8: PANEL’S REPORT/ FINDINGS AND/ OR RECOMMENDATIONS PUNISHMENTWhat are the options available to themanagement.
Factors to take into consideration when meeting out punishment.
Consequences of inappropriate punishment.

MODULE 9: MOCK DI
Mock domestic inquiry to enable participants to have a practical experience in conducting inquiry
with commentaries from the facilitator.