Course Overview:
This program goes beyond conventional approaches, delving into refining strategies, strengthening team dynamics, and fostering an environment ripe for unparalleled growth and success. Work with your, team to explore methodologies and best practices, enabling them to leverage their collective strengths effectively. It’s not just about improving performance; it’s about unlocking untapped potential, promoting innovative thinking, and cultivating a culture where collaboration thrives. By embracing this holistic approach, teams will be empowered to navigate challenges, adapt swiftly to change, and consistently deliver exceptional results.
Course Objectives:
- The ability to kickstart and entrench the culture of continuous improvement and employee development
- Creating avenues for improved engagement and job satisfaction through a clearer understanding of how to perform
- Understanding how engage and motivate teams through removing roadblocks
- Seeing a raise Organizational Performance through increased productivity, via easily measurable outcomes for customers, clients, and stakeholders.
Who Should Attend?
- Supervisors
- Executives
- Managers
Course Prerequisites
There are no prerequisites for this course.
Course Content:
Module 1: Managing Performance
• Understand the importance of managing performance and its impact on business results.
• Learn the key components of a performance management system and how to implement it effectively.
• Develop skills to set clear performance expectations and goals for employees.
• Learn how to provide feedback to improve their performance using the SANDWICH model
Module 2: Performance Conversation
• Structuring a performance conversation.
• Understand the importance of active listening and asking open-ended questions.
• Learn how to set goals and action plans for improvement using the GROW model
Module 3: Stretching Performing Staff
• Identify potential employees in the team support their growth.
• Create a plan to challenge employees with assignments that align with their career goals.
• Explore ways to provide support and resources for high potential employees to ensure their success.
Module 4: How to Do Better
• Analyze personal performance metrics to identify areas for improvement.
• Create a detailed and actionable plan to achieve personal and professional goals.
• Develop strategies for overcoming obstacles and staying motivated while working towards personal and professional goals.