Course Objectives:

• Perform fundamental training needs identification to determine relevant training interventions
• Develop a structured and practical training session plan
• Deliver an effective and impactful experiential training session

Who Should Attend?

• Line Trainers
• Supervisors
• Executives
• Managers who involve in organizing and delivering training whether internally or externally.

Course Prerequisites

There are no prerequisites for this course.

Course Content:

Module 1 – What Contributes To Effective Workplace Training?
• Understand the Concept of Effective Workplace Training
• Determine and Apply the Appropriate Training Approach
o Knowledge-Based Training
o Skill-Based Training
o Behavioral-Changed Training
• Implement the Appropriate Training Options
o On the Job Training
o Classroom Training

Module 2 – Training Session Plan Development
• Introduce a Training Session with Full Impact – INTRO Principle
• Set clear and Concise Training Outcomes – Collaborate Required Performance, Criteria and Condition
• Structure a Practical Training Session – Five Logical Steps
o Present New Information Strategically
o Provide Activity and/ or Exercise Practically
o Check Learner’s Understanding Tactically
o Conclude Learning Elements Effectively
o Prompt Relevant Question & Invite Answers Openly

Module 3 – Training Methodology
• Understand why Adults Learn
• Application of Adults Learning Principles Towards effective Training Delivery
o CAREER Framework
o Tell – Show – Do Approach
• Application of Experiential Learning Methodology
o Collaborate the FIVE (5) Sensory to Impart Learning Messages Effectively
o Training Games – Do’s and Don’ts

Module 4 – Present An Impactful Training Session
• Break the F.E.A.R. in you During Presentation
o The Power of Positive Visualization
o The THREE (3) C’s Formula
 Be Calm
 Be Comfortable
 Be in Control
• Create an ‘Open’ Learning Environment
 Extend Respect, to Gain Respect
 Recognition of Prior Learning
• Effective usage of Training Aids – Do’s and Don’ts
 Presentation Slides
 Audio-Visual Aids
 Handouts
 Flip-Chart

Module 5 – The Power Of Verbal And Non-Verbal Communication In Training
• Choice of Words
• Tone of Voice
• Body Language

Module 6 – Application Of The Appropriate Questioning Techniques To Enhance Level Of Understanding
• “Open” and “Closed” Questions.
• Pose – Pause – Pick Methodology

Module 7 – Provide Feedback Through “Sandwich Approach”
• Positive Feedback
• Areas for Improvement
• Action Plan

Module 8 – Mock Training Presentation (By Participants)