Course Overview:

Almost everything we do in today’s public or private (business) world invokes heavy competitive pressure: attracting foreign investments, “customer” habits change, new competitors appear, factors outside your control could delay your project. But we cannot allow ourselves to be paralyzed; we need to think strategically, plan in ways which are execution-­‐able, and make decision as to what actions to take to minimize disruptions to our plans. In the final analysis, company vision is only good when we converge respective units’ efforts and achievements toward the organizational goals.

Course Objectives:

• Understand and develop the strategic direction;
• Handle the nature of strategy formulation and implementation
• Identify the Company strengths and weaknesses;
• Identify markets and competitions
• Formulate possible strategies
• Formulate a strategic plan for your organisation or department
• Draw up and implement an action plan
• Achieve objectives by linking KPIs, business goals and vision

Who Should Attend?

Management (up and coming, and established) and above.

Course Prerequisites

There are no prerequisites for this course.

Course Content:

Module 1: Understand the fundamental of Strategy Planning
• Why measure?
• How does performance link to strategy and why is it important
• The cost of not measuring and linking your strategies to the organization goals

Module 2: The importance of Key Performance Indicators in an organization.
• What are KPI’s
• What you shouldn’t do with KPI’s
• Case studies of using goals to KPI’s
• Data collection to support your KPI’s
• Rolling down of KPI’s

Module 3: Information Seeking Stage
• The BIG Picture
• SWOT Analysis: with workshop
o Market Analysis on environment using SWOT
o CASE Study

Module 4: Action Stage: Putting it all together
• Defining your strategy using the Balanced Score Card workshop
• Workshop on Strategies and Plans: WHAT do we need to do to achieve the vision?
• Performance measurement and Key Performance Indicators (KPIs)
• Tools to help create KPIs:
o SMART goals
• Workshop on Departmental KPIs and Target setting: HOW do we measure AND manage what we need to do?
• Converting Vision to Reality