Course Overview

In AB-730T00: Transform business workflows with generative AI, learners will discover how to apply generative AI to streamline daily tasks, enhance decision-making, and drive meaningful business outcomes. Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.

Course Objectives

By the end of the training, participants will be able to:

• Understand what generative AI is and how it works
• Learn how to use AI (like Microsoft Copilot) to do daily work faster
• Use AI to write documents, emails, and presentations more efficiently
• Learn how AI helps analyze data and support decisions
• Improve meetings, teamwork, and collaboration using AI tools
• Identify where AI can automate tasks in your business workflow
• Learn how to apply AI in real business scenarios (no coding needed)
• Use AI to increase productivity and improve outcomes

Audience Profile

AB-730T00: Transform business workflows with generative AI is designed for professionals from a wide range of business functions, such as marketing, sales, operations, product management, customer success, human resources, and finance. The course is suitable for those looking to enhance their productivity, streamline workflows, and confidently demonstrate AI skills in a modern workplace.

Pre-requisite

Students should have basic functional experience with Microsoft 365 services

Course Outline 

Module 1: What is generative AI

Learn about generative AI, a technology that uses machine learning models to generate new content, ideas, or solutions based on existing data.

Module 2: Employ Copilot Chat as your AI assistant

Learn about Microsoft 365 Copilot Chat, a tool that leverages generative AI to enhance productivity and streamline workflows.

Module 3: Draft and refine business content using Microsoft 365 Copilot

This module discusses Microsoft 365 Copilot. It highlights how to create a first draft of your document, then edit and enhance your content creation process to improve efficiency and collaboration.

Module 4: Analyze and visualize data using Microsoft 365 Copilot

This module discusses Microsoft 365 Copilot. It highlights how to analyze and visualize data effectively.

Module 5: Manage meetings and collaboration using Microsoft 365 Copilot

This module discusses Microsoft 365 Copilot. It highlights how to manage meetings and enhance collaboration effectively.

Module 6: Define the role you want Microsoft 365 Copilot to play in your business workflow

This module provides an opportunity for you to consider how to effectively use Microsoft 365 Copilot in various business scenarios, such as drafting client proposals and creating executive summaries.