Privacy Policy

Emphatta Sdn. Bhd.

Effective Date: 20th March 2025

At Emphatta Sdn. Bhd. (“the Company”), we are committed to safeguarding the personal data of our customers, partners, employees, and stakeholders in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy outlines how we collect, use, store, and protect your personal data in relation to our IT and soft skills training services.

1. Types and Collection of Personal Data

We may collect the following personal data through online forms, event registrations, enrollments, or direct communication:

• Personal Information: Name, identification number, date of birth, gender, nationality.
• Contact Information: Address, email, phone number.
• Professional Information: Job title, company name, industry.
• Financial Information: Payment details and transaction records.
• Technical Information: Website usage data, cookies, and IP address.

2. Purpose of Data Collection

We collect personal data to:

• Facilitate registration, scheduling, and delivery of training services.
• Manage customer relationships and provide updates or promotions.
• Process payments and issue receipts.
• Comply with legal requirements and improve our services.

3. Disclosure and Sharing of Personal Data

We may share your data with:

• Regulatory authorities or as required by law.
• Third-party service providers for training delivery and payment processing (with confidentiality assurance).
• Business partners for joint programs.
  
  

We do not sell or rent personal data to third parties for marketing purposes.

4. Cookies and Tracking

Our website uses cookies and tracking technologies to enhance user experience and gather usage analytics. You can manage cookie preferences via your browser settings.

5. Data Protection and Security

We implement secure storage systems, restricted access, and regular audits to safeguard personal data from unauthorized access, loss, or misuse.

6. Retention and International Transfers

Personal data is retained only as long as necessary for its purpose or legal obligations. 

7. Your Rights

You have the right to:

• Access and correct your data.
• Withdraw consent or request deletion/restriction of your data.

To exercise these rights, contact us using the details below.

8. Contact Us

Email: info@emphatta.com.my

9. Policy Updates

We may update this policy from time to time. Significant changes will be notified through our website or direct communication.

By engaging with our services or providing personal data to us, you consent to the terms of this policy.