Course Overview:

Many studies have indicate that Emotional Intelligence (EI) is a powerful key to effective leadership. The awareness and application of EI will certainly help you gain the ability to recognize and positively manage emotions in yourself, in others and groups. This training is not an in-depth study of what is EI, but  instead to equip participants to understand the application & practicality of EI in the workplace. The end game is empowering and shifting your mindset to be an active, emotionally intelligent leader. Whether you will learn how to apply EI to specific leadership situations to gain the authority and success you strive for as a leader, or to be your own leader in the context of leading your life – You will winning with people around you!

Course Objectives:

• Develop an accurate self-awareness of yourself
• Practice self-management
• Use the tools to improve EI
• Application of EI in their workplace environment

Who Should Attend?

All Staffs

Course Prerequisites

There are no prerequisites for this course.

Course Content:

MODULE 1: EI – Framework for Great Connection

• The challenges of lack of EI
• 4 Domains of EI
• Getting Real
-Activity: Discussion & Identifying Stressful Issues

MODULE 2: Discovering With Self

• Self-Awareness
• Self-Management
• Looking Within
-Activity: Self-discovery

MODULE 3: Discovering With Others

• Social Awareness
• Relationship Management
• Looking Beyond
-Activity: Gumballs

MODULE 4: Tools for Improving EI

• Empathic Listening
• Nonjudgment Mindfulness
• PACE
• Motivational Strategy
• Experiential
-Activity: Hands On

MODULE 5: The Power of EI

• Effects of Applying EI
• Illustration
-Activity: Role Playing

MODULE 6: The Play of EI in Workplace

• Acceptance and Reframing
• Relationship, Communication & Collaboration
• What will you do according to EI?
• Discussion
– Activity: Groups facilitation